VISION

To provide exceptional, compassionate, and comprehensive quality healthcare services to our community, while fostering a dynamic learning environment for medical professionals. We strive to deliver advanced care through education, research, and innovation, empowering our staff and students to improve patient outcomes and contribute to the advancement of healthcare.

MISSION

The Gisenyi District Hospital is committed to:

• Be a leader in delivering quality patient-centered care services to the communities,

• Contribute to healthcare professionals’ education,

• Conduct operational and clinical research,

• Provide technical support through mentorship and supervision to health facilities of our catchment 

VALUES

Quality: The constant search for quality and efficiency will guide the activities of each staff; common ambition of the institution's staff will provide quality service for both medical and administrative logistics accordance with national standards and guidelines for the health policy.

Compassion: The other value will be respect, listening and maintain trust of the clients. Treat customers with compassion and dignity while satisfying the conditions of confidentiality.

Team working: The team will be bound by the staff interrelations; aware of belonging to the group and will pursue the common goal oriented towards a convergence of efforts of the team of Gisenyi Hospital.

Efficiency: Demonstrated through the sound management of all the resources of the hospital with the same responsibilities to achieve good performance from the production of all the players in the hospital essential services across the life course.

SCOPE OF SERVICES

Gisenyi Hospital provides, in general, the following medical care services

• Outpatient services (ambulatory services)

• Internal medicine services including specialized services

• Pediatric and Nutrition rehabilitation services

• Obstetrics and Gynecology services

• Neonatology services and Kangaroo mother care

• Traumatology and Emergency services

• Critical care services

• General surgery

• Orthopedic services

• Psychiatry nursing care: General psychiatry

• Clinical psychology: Counseling, Psychotherapy

• Ophthalmology: General Ophthalmology, Cornea surgery

• Pharmacy: stock and dispensing pharmacy

• Physiotherapy and Acupuncture services

• Oral health services including dentistry

• Anesthesia and resuscitation services

• Reproductive Health and Family planning

• Social services: Internal social services

• ENT (Ear, Nose & Throat) department

• Isange One-stop center (IOSC)

• Medical imaging services including CT-Scan

• Laboratory services

• Mentorship and supervision of health facilities including Health centers